Asking for help to launch my consultancy

I've been trying to define my business for a while. As a way of getting help to create a business that will be truly useful and have some staying power, I decided to ask my friends on Facebook for help. Here's what I wrote:

I'm about to launch a consulting/training business to help people use their digital technology (computers, phones) more productively. As I start out, I need help myself in figuring out how to be truly useful to others.

I'd like to focus on helping people to manage and automate their entire range of information: email, to do lists, notes, files, photos, and calendars to complex documents and datasets. That work includes getting people unstuck with whatever computer problems they may have so they can accomplish their productivity goals. I've loved working with teenagers to seniors, the most to the least computer savvy. No problem is too trivial or too grand for me to see what I can do to help.

I hope that you won't mind my reaching out to you individually to ask about the computer challenges you face and ways in which I might be of service to you. I'm starting out by providing some free consulting to friends and family. We'd actually be helping each other because you would be letting me understand the problems you deal with in your lives. So please don't hesitate to contact me.

My friends have been very supportive, and I've started having specific conversations about my business. I am very grateful.

Tuning up the Evernote/GTD machinery

Yesterday, I wrote about how I use Evernote to support my use of David Allen's Getting Things Done (GTD) methodology. I also mentioned how I plan to help others to use Evernote with whatever organizational or productivity schemes they use, especially GTD. Today, I write a bit about what GTD actually is, why I use it, my genuine struggles with GTD, and the reasons why I stick with it in spite of the challenges I've had with GTD.

What is GTD

I use GTD to manage the flow of information in my life, especially information that requires action on my part. The GTD method guides what items to put on my to-list, how to categorize those items, and how to sequence the actions. The Wikipedia article on Getting Things Done highlights a distinctive element of GTD:

The GTD method rests on the idea of moving planned tasks and projects out of the mind by recording them externally and then breaking them into actionable work items. This allows one to focus attention on taking action on tasks, instead of recalling them.

To enact GTD, you don't need to use a computer, tablet, phone or any digital technology; paper probably works fine. I've long embraced using a computer to manage my tasks. I use Evernote as the substrate for my GTD system. (Since I started using GTD in 2004, long before the launch of Evernote in 2008, I started using GTD on Ecco Pro.) One reason I use Evernote for GTD is that Evernote runs on my all of my devices: my MacBook Pro laptop, my Android phone, my iPhone, on the Web, and as a data service via its API. Evernote is also scriptable, which allows me to write programs to compute on the information I have in Evernote. Computing on my GTD system is of great interest to me, something I'll write about later this month.

Once I get my stuff into the "Inbox" of Evernote, I then apply the GTD decision tree/workflow, summarized in the following diagram:

diagram on the wikipedia page

I present this diagram to give a flavor of the workflow. Don't worry if it doesn't make sense by itself. The Wikipedia article from which I borrow the diagram actually narrates the workflow. For someone like me who read the first edition of the GTD book (published in 2001) and is now reading the second edition (2015), the diagram serves as a memory prompt for the questions used to process items in a GTD system.

Even though I first learned about GTD 13 years ago, I can still remember how eye-opening it was for me. That I should work bottom-up instead of top-down was an important change in how I managed my commitments:

Unlike some theories, which focus on top-down goal-setting, GTD works in the opposite direction. Allen argues that it is often difficult for individuals to focus on big picture goals if they cannot sufficiently control the day-to-day tasks that they frequently must face. By developing and using the trusted system that deals with day-to-day inputs, an individual can free up mental space to begin moving up to the next level.

It was also from GTD that I learned to think of a project as a sequence of two or more tasks with a defined outcome. For example, getting a new mouse for my computer is a project because I need to not only order the mouse but then pick it up from the UPS store -- making for at least two steps). A project doesn't have to be a grand production. Once I grokked that I actually had dozens of projects on the go, I no longer neglected to explicitly manage commitments that I had previously thought as too trivial to track.

GTD has not been a panacea

As much as I love the GTD system, I have not yet realized the level of organization that I believe is produced by a more disciplined application of GTD. I see this month as a prime opportunity for me to scrub down and fix up my GTD implementation, which has been running like an unturned car.

Even though I've been unsatisfied with how GTD has been working for me, I was still shocked when I reviewed for my past writings about GTD. To wit, in Feb 2005 I wrote in Getting back to GTD and the desire to be visibly productive all the time:

Last year, I found the Getting Things Done system very helpful in getting me on track. I will focus some hours on getting my GTD system back on track.

and in the same month (Don't overdo the GTD):

It was nice to be reminded by The New York Times: To Do More. Or Less. Or Something, that in the end, I should not take any system, letting alone the very useful Getting Things Done approach too seriously!).

By the end of 2005, I wrote:

The Getting Things Done system is supposed to keep me on top of tasks large and small, but I need to intervention of a higher power and intelligence to get me back on track with GTD.

And in early 2006 -- you can hear the sighs -- I wrote:

GTD has certainly helped me get better organized, but it hasn't been a panacea. I don't blame GTD for my problem since it never promised to let me squeeze five elephants into a clay jar. Instead of aspiring to grow large enough to envelope elephants, I need to accept that I am just an ordinary clay jar.

Eleven years later, while still finding great value in GTD in tracking my personal information, I still struggle with taking on too much work in progress. Earlier this year, I wrote in Don't be WIPed:

Do you struggle with having more projects than you can productively work on simulatenously? I certainly do. That's why I have been attracted to the Personal Kanban productivity system, which puts a lot of emphasis on visualizing, pruning, and limiting one's "Work in Progress" (WIP). I've not been sufficiently serious about setting realistic limits on my WIP: witness my overflowing list of projects started but essentially zombified. How many projects survive on my list when I have neither the energy to advance them nor the will to kill them?

A natural question to explore soon is: how can one make GTD and Personal Kanban work together?

Blame the implementation not the system

After trying a system for thirteen years without accomplishing the level of mastery I had hoped, perhaps I should abandon the "cult" of GTD and look for a system that works. I won't until I push myself to implement GTD with the rigor to which I aspire. To that end, I've already identified some of the areas that need work:

  • I have been far from "Inbox Zero" in GTD, let alone my email system.
  • The notes I have written to myself alone take up significant room in my Inbox. Surely, I should be able to control that flow of materials coming in for processing!
  • I find conducting periodic weekly or monthly review difficult to pull off systematically.
  • As mentioned above, I have too much work in progress. What does GTD have to say about this problem?
  • I've not clearly articulated my desired outcomes for all the projects in my GTD system. I certainly have many projects without next steps identified.
  • I also have many "orphans": actions without associated projects and projects without any actions identified.

I hope to explore is whether software such as OmniFocus - task management for Mac, iPad, and iPhone that has been designed specifically for GTD enforces some systemic integrity that would obviate some of the problems I've encountered. My GTD on Evernote system is a bit freeform; I am searching for a better balance between rigor and regimentation.

Spreading the OK News of Productivity

As a consultant searching for clients wanting help with Evernote and GTD, I might have an easier time if I could claim loudly that the combination of Evernote and GTD has worked miracles for me and that it will work miracles for you too. Just let me show you. But it's good to read what Warren St. John in early 2005, concluded about productivity books, including GTD:

Not that nothing is to be gained from reading, as I did, a pile of contradictory self-help literature. The exercise can lead to all sorts of conclusions about how to live and perhaps even New Year's resolutions. Here are a few I came up with. Following Mr. Tracy's advice, I am writing them down, to imprint them on my subconcious mind.

  1. I will not tell people I have all the answers. It's annoying, and people don't believe you anyway.

Nonetheless, I hope to teach GTD to others because GTD has a lot to offer even if you pick up only parts of the system. There is nothing like teaching to deepen one's own understanding of a topic. I'm longing to apply GTD in greater depths to benefit own life and work and to serve the ambitions of others.

Evernote is my cornerstone productivity app. Is it yours?

In a month, my subscription to Evernote Premium is set to renew for another year. Since I've been an Evernote user for almost ten years -- and an active one for the last seven -- I'm almost certain to pay the $70 to retain the Premium account. Save for the web browser, my email client, and the core utilities of the operating system, Evernote is the most important application in my digital world. It is also the closest thing to being my personal information manager. It's where I make to do lists, plan my business, clip receipts, track my commitments. Evernote is also the first application I turn to draft any document small or large.

As part of my consulting, I plan to help people with Evernote: how to set up Evernote, how to organize notes using tags and notebooks, and how to integrate Evernote with other applications (perhaps with custom programming). I'm particularly keen to work with others on using Evernote to implement various productivity methodologies, such as David Allen's Getting Things Done. I'm currently running a GTD system on top of Evernote, a variant on The Secret Weapon: Evernote and GTD smoothly integrated into TSW. My system is a bit of a homebrew and likely doesn't match TSW exactly. It probably also doesn't match how The David Allen Company would say how to use Evernote. But it would be useful to describe exactly how my system works -- as part of my formalization process at the very least: more later.

I've joined the Evernote Community Program and will figure out whether to move up the tiers to become an Evernote Certified Consultant. I hope to get to know other members of the Evernote community, to learn from them about what it takes to be helpful to Evernote users in general.

MyBizWriMo

For years now, I've thought that November, the month for the National Novel Writing Month, would be the motivating prompt to write my next book. Not a novel -- yet -- but I did want to draft another computer book under the #NaNoWriMo-inspired #pragprowrimo umbrella.

This year, I'm in the middle of launching a consulting/training business to help people use their digital technology (computers, phones) more productively. One of the most important part of that work is to write clearly and consistently about what my business is about: what's its mission, whom do I plan to serve, and the specific services I will provide.

To that end, I'm committing myself to write something coherent every day of November for what I'll playfully call #MyBizWriMo. The pieces don't have to be grand, but they do need to be coherent. So this simple post serves as my first installment.

Don’t be WIPed

Do you struggle with having more projects than you can productively work on simulatenously? I certainly do. That's why I have been attracted to the Personal Kanban productivity system, which puts a lot of emphasis on visualizing, pruning, and limiting one's "Work in Progress" (WIP). I've not been sufficiently serious about setting realistic limits on my WIP: witness my overflowing list of projects started but essentially zombified. How many projects survive on my list when I have neither the energy to advance them nor the will to kill them?

Face it: I'm not going to cure my deep rooted habit of being WIPed overnight. Yesterday, I took tiny steps in the right direction by forcing myself to schedule dedicated times for the next steps for some of my projects. Theoretically, a rigorously maintained and enforced calendar is a good visualization of WIP and of incipient (rampant?) overcommitment. There's probably something to learn from articles like How To: Setting Your Personal WIP Limit | Personal Kanban. The start of the article is to the point:

There are only two rules in Personal Kanban.

Visualize Your Work

and

Limit Your Work in Progress

But I need to find the time to read the rest of the article first!

PIM 2020: Creating a better personal information manager

I would like to create a next-generation personal information manager (codename: “PIM 2020”) that lets users focus on what's most important to them. I’m convinced that our computers can do so much more to help us understand our own thought processes and actions in the world and thereby focus ourselves. A central challenge is to develop a plan that targets a specific doable and economically viable service.

I need to articulate a compelling vision of the distinctive elements of PIM 2020. Why do I want to create personal digital dashboards presented in desktop apps, smartphone apps, and web browsers? How will the dashboard be backed by cloud computing, data integration, and machine learning?

I suspect that I will need to find a day job (or a portfolio of gigs, paid and unpaid) that will provide me some useful skills, experiences, or contacts. At the very least, the job should allow sufficient emotional and creative space for me to plot my next-generation PIM in my off-hours.

Remember the Future

Masha Gessen ends on a somewhat positive note in her Nov 2016 essay Autocracy: Rules for Survival | The New York Review of Books:

Rule #6: Remember the future. Nothing lasts forever. Donald Trump certainly will not, and Trumpism, to the extent that it is centered on Trump’s persona, will not either. Failure to imagine the future may have lost the Democrats this election. They offered no vision of the future to counterbalance Trump’s all-too-familiar white-populist vision of an imaginary past. They had also long ignored the strange and outdated institutions of American democracy that call out for reform—like the electoral college, which has now cost the Democratic Party two elections in which Republicans won with the minority of the popular vote. That should not be normal. But resistance—stubborn, uncompromising, outraged—should be.

Why you might want to make phone calls for Hillary

If you’re like me, the main outcome of the upcoming election you want is to prevent the election of Donald Trump. To give myself a productive activity to work to defeat Trump, I've been making lots of phone calls
for Hillary via https://hillaryclinton.com/calls/. Right now, we're focused on recruiting other volunteers. Soon enough, we'll be focused on GOTV (get out the vote) activities.

This is something you can do from anywhere you have internet access and phone access and is made up of lots of discrete tasks. It's even fun and inspiring at times, when you connect with other people in the country wanting to contribute to our society. (Most of the time, no one picks up the phone, which I used to see as frustrating but now I see as relaxing in a funny way.)

I encourage you to join me in phone banking for Hillary. I'd be very happy to talk to anyone interested in learning more or phone banking with you folks. (You can also find events in which other people will be making calls. Sometimes it's easiest to get started while surrounded
by others making calls too.)

Magic of Morning Moleskining

This morning, after a long break from writing journalistically in the black Moleskine I carry around in my backpack, I scrawled:

Stand back to see where my handwriting hand leads me right now. Early morning writing can sometimes be downright magical, illuminating hitherto dark spaces of the mind and heart.

What followed was a trance of fluidity that I rarely have when writing on my computer. What do we know about the difference between writing in a paper journal and on a computer?

Writing on a personal blog when there’s medium.com

Isn't it positively quaint to hope that I will write in any meaningful way on this blog when so many of the cool writers on the web have migrated to Medium?

I'm actually inspired to get back to writing on this blog because Dreamhost, the current host for this blog, has made it free and easy for me to use HTTPS on my site (via letsencrypt.)   As silly as this may sound, I feel much more at home now on this blog, now I can write over more secure channels.   (yes,  I know: Medium also support HTTS --> so HTTPS cannot be the determinative factor in whether I write here.)